1. Information we may collect from you
We may collect and process the following data about you.
Tracking and cookies
We may use mobile tracking technologies and/or website cookies to distinguish you from other users of the App, App Site, Appstore or Service Site. This helps us to provide you with a good experience when you use the App or browse any of the sites and also allows us to improve the App and our sites.
2. Usage, processing, retention and destruction of such information
FairMoney develops statistics that are helpful to understand how visitors can use the App. FairMoney uses this information in the aggregate to measure the use of the App and to administer and improve the same.
The information FairMoney collects and analyzes is completely anonymous and is used to improve the Services and your loan offering. You agree that FairMoney or FairMoney’s third party service providers can collect your IP address or other unique identifier.
FairMoney may combine your visitor session information or other information collected through cookies, web beacons and other technical methods with any personal information in order to understand and improve your App experience and to determine what products, promotions and Services you prefer or are likely to be of interest to you.
Cookies, web beacons and other technical methods may involve the transmission of information either directly to FairMoney or to another party authorised by FairMoney to collect information on its behalf. The information from use of these technical methods may be collected in a form that identifies you personally.
There are times when FairMoney may collect personal information from you such as name, physical and email address, citizenship and phone number. If you choose not to provide the information we request, you can still visit the App, but you may be unable to access certain options, offers and FairMoney.
In case you wish to prevent any such usage by FairMoney, you are required to inform within 10 (ten) days of being informed of the proposed use that you do not wish to disclose such information. You can exercise this right at any time by contacting the Company at firstname.lastname@example.org.
Where We Store Your Personal Data: Wherever FairMoney has provided or you have chosen a PIN to access any part of the App or Website, you shall be responsible for keeping the PIN confidential. Also, the data FairMoney collects from you and transfers or stores may be at a location/destination outside the country of your origin or residence. The data collected from you may be processed by the staff of FairMoney or any supplier or FairMoney or a third party operating outside the country of your origin or residence.
3. How and to whom FairMoney will disclose such information
We may disclose some or all of the data we collect from you when you download or use the App to credit reference bureaus.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose your personal information:
4. NDNC policy
By using the app and/or registering yourself at FairMoney app you authorize us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on the app & offers offered by FairMoney, for which reasons, personally identifiable information may be collected.
Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from FairMoney for the above mentioned purposes till 365 days of your registration with us.
This policy does not apply to the practices of companies that FairMoney does not own or control or to people that FairMoney does not employ or manage. FairMoney collects personally identifiable information when you register for a FairMoney account, when you use certain FairMoney products or services, when you visit FairMoney app, and when you enter promotions.
FairMoney may also receive personally identifiable information from our business partners. When you register with FairMoney, we ask for your first name, last name, contact no, email, Date of birth and gender, Marital Status, Education, & Address. Once you register with FairMoney and sign in to our services, you are not anonymous to us. Also during registration, you will be requested to register your mobile phone and email id, or other device to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send sms/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.
In any case if the loan repayment is not made on the due date, we may contact your Guarantor on the contact number provided on the app.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Website or App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or App; any transmission is at your own risk. By using this App, you agree that the Company will have no liability for disclosure of your information due to errors in transmission, infrastructure failures by the Company or any intermediary (including telecom and internet service providers), or unauthorized acts of third parties.